Terms of Service

Terms of Service

These Terms of Service govern the use of the website and services provided by 156Bullion LTD. By accessing our website or placing an order, you agree to be bound by these terms.

1. Definitions

Throughout these Terms of Service:

  • “Company”, “we”, “our”, or “us” refers to 156Bullion LTD.
  • “Customer”, “you”, or “your” refers to any person or business purchasing from or using our website and services.
  • “Products” refers to bullion, precious metals, collectibles, and any related items available for purchase through our website.

2. Eligibility to Purchase

To place an order with 156Bullion LTD:

  • You must be at least 18 years old.
  • You must provide accurate, complete, and current information.
  • You must comply with all applicable local, national, and international laws.

We reserve the right to verify the identity of any customer before accepting, processing, or dispatching an order.

We reserve the right to refuse service, restrict transactions, or cancel orders where legal, regulatory, compliance, fraud prevention, or risk concerns arise.

3. Product Information & Pricing

All prices displayed on our website are listed in GBP (£).

Due to the live nature of precious metals markets:

  • Prices may change without notice.
  • Orders are only locked in once payment has been received and confirmed.
  • Pricing errors may occasionally occur despite our best efforts.

We reserve the right to:

  • Correct pricing inaccuracies.
  • Amend product information.
  • Withdraw products from sale.
  • Cancel affected orders where necessary.

Product photographs, images, and descriptions are provided for illustration purposes only. Packaging, serial numbers, mint years, assay card designs, and presentation may vary unless specifically stated.

4. Orders & Payments

Once payment has been successfully processed and accepted, your order forms a legally binding agreement.

We reserve the right to refuse, suspend, delay, or cancel orders where:

  • Fraud is suspected.
  • Payment verification fails.
  • Stock discrepancies or inventory errors occur.
  • AML (Anti-Money Laundering) concerns arise.
  • KYC (Know Your Customer) requirements cannot be satisfied.
  • Sanctions screening concerns arise.
  • Compliance checks cannot be completed.
  • Incorrect pricing has been displayed.
  • We are unable to verify customer information.

Accepted payment methods are displayed during checkout.

We reserve the right to place orders on hold pending verification and compliance checks.

5. Delivery & Ownership

We aim to dispatch orders securely and efficiently using tracked and insured delivery services where appropriate.

Ownership and risk transfer to the customer upon successful delivery of the order to the delivery address provided at checkout.

While we work with trusted courier partners, we are not responsible for delays caused by:

  • Courier disruptions.
  • Customs procedures.
  • Weather conditions.
  • Industrial action.
  • Government restrictions.
  • Events outside our reasonable control.

Customers are responsible for ensuring all delivery details are accurate and complete.

Additional identity verification may be required before dispatch for certain orders.

6. Returns & Cancellations

Due to the fluctuating value of bullion, precious metals, and investment-related products:

  • Confirmed orders are generally non-cancellable.
  • Returns are not accepted unless required under applicable consumer law or where an error has occurred on our part.

Any approved exception remains entirely at the discretion of 156Bullion LTD.

Please refer to our Refund Policy for further information.

7. Compliance, Know Your Customer (KYC) & Identity Verification

156Bullion LTD operates a risk-based compliance programme and reserves the right to conduct Know Your Customer (KYC), Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF), sanctions, fraud prevention, and other regulatory checks where deemed necessary.

We may request information and documentation including, but not limited to:

  • Proof of identity.
  • Proof of residential address.
  • Proof of payment method ownership.
  • Source of funds information.
  • Source of wealth information.
  • Business registration documents.
  • Information relating to beneficial ownership.
  • Any additional information reasonably required to satisfy legal, regulatory, banking, payment processing, fraud prevention, or compliance obligations.

Verification may be required before, during, or after an order has been placed.

156Bullion LTD reserves the right to:

  • Delay processing or dispatch of an order pending verification.
  • Request additional information or documentation.
  • Refuse or cancel any order.
  • Suspend or close customer accounts.
  • Restrict access to products or services.
  • Refuse transactions where satisfactory verification cannot be obtained.

Where permitted or required by law, information may be shared with regulatory authorities, law enforcement agencies, financial institutions, payment providers, fraud prevention agencies, and other relevant third parties.

Any refusal to provide requested information, provision of inaccurate information, or failure to satisfactorily complete verification checks may result in delayed processing, cancellation of orders, suspension of services, or termination of the customer relationship.

156Bullion LTD reserves the right to report suspicious activity and comply with all applicable legal and regulatory obligations.

8. Limitation of Liability

To the fullest extent permitted by law, 156Bullion LTD shall not be liable for:

  • Indirect losses.
  • Consequential damages.
  • Loss of profits.
  • Investment or market losses.
  • Delays outside our control.

Our maximum liability relating to any order shall not exceed the total purchase value of the products concerned.

Nothing in these Terms excludes or limits liability where exclusion would be unlawful under the laws of England and Wales.

9. Force Majeure

156Bullion LTD shall not be held responsible for failure or delays in performance caused by circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters.
  • War or civil unrest.
  • Government restrictions.
  • Cyber incidents.
  • Supply chain disruption.
  • Postal or courier failures.
  • Utility outages.
  • Labour shortages.
  • Pandemic or public health emergencies.

10. Intellectual Property

All website content, including but not limited to:

  • Logos.
  • Graphics.
  • Product descriptions.
  • Text.
  • Branding.
  • Images.
  • Website design and layout.

remains the property of 156Bullion LTD unless otherwise stated and may not be copied, reproduced, distributed, modified, or used without prior written permission.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales.

Any disputes arising from the use of our website, products, or services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Information

156Bullion LTD

Company Number: 16341116

Email: Office@156Bullion.co.uk

Telephone: 020 4619 2646

Website: https://156bullion.co.uk